Terms of service

Last Updated: September 10, 2026

Welcome to Zonivas (referred to as "Zonivas", "we", "us", or "our"), accessible at zonivas.com.

Please read these Terms of Service ("Terms") carefully before accessing or using our website. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms, conditions, policies, and notices referenced herein.

1. Overview & Eligibility

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products or website for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

2. General Conditions

  • We reserve the right to refuse service to anyone for any legitimate business reason at any time.

  • You understand that your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card and payment information is always encrypted during transfer over secure networks (PCI-DSS compliant).

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

3. Products, Pricing & Accuracy of Information

  • Product Descriptions: We make every effort to display the colors, features, and details of our products as accurately as possible. However, we cannot guarantee that your device's display of any color will be completely accurate.

  • Pricing & Modifications: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product or service without prior notice.

  • Typographical Errors: In the event a product is listed at an incorrect price or with incorrect information due to typographical error, we reserve the right to refuse or cancel any orders placed for that item.

4. Orders, Billing & Account Information

  • We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order (including orders placed under the same customer account, credit card, and/or billing/shipping address).

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

5. Shipping & Delivery

  • Shipping terms, rates, and transit estimates are governed by our Shipping Policy.

  • Standard shipping is provided at a $2.00 flat rate across the United States.

  • Delivery times (typically 5 to 8 business days) are estimates and not guaranteed delivery dates. We are not responsible for delays caused by carrier disruptions, adverse weather conditions, or incorrect address entries provided by the customer.

6. Returns, Refunds & Cancellation Policy

  • All returns and refunds are governed strictly by our Return & Refund Policy.

  • Eligible items may be returned within 14 calendar days of delivery if they arrive defective, damaged, or incorrect.

  • Strict No Change of Mind Policy: As stated in our Return Policy, we do not accept returns, refunds, or exchanges due to buyer’s remorse, accidental orders, or change of mind.

  • Items sent back without prior return authorization from our support team will not be accepted.

7. Third-Party Tools & Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites not affiliated with us. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

8. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform unlawful acts.

  • To violate any international, federal, provincial, or state regulations, rules, or laws.

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  • To upload or transmit viruses, malware, or any malicious code.

  • To collect or track the personal information of others without authorization.

  • To spam, phish, pharm, pretext, spider, crawl, or scrape the site.

A breach or violation of any of the Terms will result in an immediate termination of your Services and potential legal action.

9. Disclaimer of Warranties & Limitation of Liability

  • We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

  • In no case shall Zonivas, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages arising from your use of any of the service or any products procured using the service.

10. Indemnification

You agree to indemnify, defend, and hold harmless Zonivas and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

11. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law principles.

12. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

13. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Store Name: Zonivas

  • Email: support@zonivas.com

  • Physical Address: 231 N Evergreen Ave, Woodbury, NJ 08096, United States

  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)